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Unknown fields set during create using JSON

Peter Fahlstrom
Contributor
February 7, 2021

Hi, i am trying to use this code for setting the "Status" field to 'something' in the Additional fields section..for some strange reason the "Status" field is not recognized..i receive this error message:

'Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -Status (status)'

 

...but the field is clearly visible in my task layout..

 

{
"fields": {
"status": "SOMETHING"
}
}

 

 

What am i doing wrong here?

3 answers

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Peter Fahlstrom
Contributor
February 7, 2021

Thanks for your reply Gareth,

my automation rule is based on a task being created on a schedule, as i am applying the Transitioning the new task does not receive this value, but the Epic that is scheduled does, apparently i am doing something wrong here...

Gareth Cantrell
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February 7, 2021

Hi Peter,

I'm assuming you are using a Create issue action somewhere in your rule. If this is the case, you can follow it with a Branch rule/related issues component set to "Most recently created issue" which will act on the last issue created in the rule and then use the transition issue action inside that

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Gareth Cantrell
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February 7, 2021

Hi @Peter Fahlstrom 

The status field is set by transitioning the issue through the workflow which is why you cannot set it directly.

When an issue is created, it will be set to the status linked to the Create transition of the workflow.

You will need to use the Transition issue action in an automation rule to move the issue to the correct status.

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Peter Fahlstrom
Contributor
February 7, 2021

I was too fast in my reply, i added a branch rule prior the Transition rule with the definition of 'For All created issues' and that looks to be working..

 

Thanks!

Gareth Cantrell
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February 7, 2021

You figured it out just as I hit send on my reply 😄 

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