Unable to find epic in epiclink during automation

[Marcus Chuah]

Hi all,

I have multiple projects in my team and there is one specific Epic that i am trying to link towards as part of my automation. However, i am unable to find that specific project Epic in this page. Other projects epic do show up, is this due to some sort of settings?

I will like to add an Epic from the IS project. Images of the different project types are available below. 

Thank you.

[Stefan Salzl · Accepted solution]

Hi @Marcus Chuah ,

Could you provide a screenshot of the "rule details" and also from your EPIC you want to link to?

Best
Stefan

[Mykenna Cepek]

@Marcus Chuah: ensure that the project which contains the Epic is configured for the rule.

[Stefan Salzl]

@Mykenna Cepek 

I was thinking of the sope of the rule (single vs multi project) but as the screenshot shows and I tested on my site also single project rules show epics from other projects.

Which configuration would need to be done? Could that be a permission configuration that avoids linking to a certain project??

Best
Stefan

[Mykenna Cepek]

I've had difficulty with rules that try to access issues outside the Projects configured for that rule. I answered a different Community question recently where I tested just that. The rule didn't work until the Scope/Projects under "Rule details" included Projects for all issues of interest. "All projects" (global) scope would be fine too.

Maybe there are some edge-cases where rules confined to specific projects can indeed "reach out" to issues in other projects. I doubt that, but even if it was true, I wouldn't rely on that behavior.

It's an easy test for @Marcus Chuah to try:  expand the scope of the rule and see if that fixes it.

In theory, permissions could indeed relate. If a non-admin, for example, is configuring rules, and doesn't have privs to see or access another project, then they might be unable to configure the rule scope properly.

[Stefan Salzl]

The scope was my first guess. As I tested it in my setting and it worked here I deleted this guess from my question =)

As you mentioned: The good thing is this can be tested very easily :)

Thanks for your description. Reminded me of not always using the admin user :)

[Marcus Chuah]

Thanks all it works now, its just the automation was not applied to the specific project. 

[Stefan Salzl]

Nice. Glad to know it works now.

Best
Stefan

[Pramodh M · Accepted solution]

Hi @Marcus Chuah 

Did you search the Epic by typing Epic Name? Type the FULL EPIC KEY

Even if the Epic is from team-managed to company-managed or vice versa you should be able to link the Epic.

Thanks

[Marcus Chuah]

Hi @Pramodh M ,

Thanks for the reply.

I did key in the Epic name but i get the error failed to retrieve selections. Thank you.