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Trying to use smart values

So when I send my message I am using the following for the message body.


Following issues have been assigned but not started:
* {{key}} - {{issue.assignee.displayName}}


I only get the issue key though. The assignee name does not appear. Why?


bonus question: is there a way to get the assignment date?

1 answer

1 accepted

3 votes
Answer accepted
Gareth Cantrell
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May 13, 2021

Hi @Raoul Kaiser 

Have you tried using {{assignee.displayName}} instead of {{issue.assignee.displayName}} ?

"issue" is not a valid key in the {{#lookupIssues}} smart value.

The best you can get in the {{#lookupIssues}} is the issue's last updated date, using {{updated}}, however this may or may not be the date the assignment took place.

That worked for me. Thanks for the help.

Like Gareth Cantrell likes this

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