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Trying to set a field based on the Assignee

Brian Taylor November 28, 2023

I have a use case if the assignee is updated. It will update a custom field to a specific value.  However, the automation that I have created does not fail or update the value. 

 

Screenshot 2023-11-28 at 3.35.58 PM.png

 

Note: I have a similar automation that has the assign and value set on creation and it works with no issues. 

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Bill Sheboy
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November 28, 2023

Hi @Brian Taylor 

There is a specific trigger to detect when an issue is assigned: https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-assigned

Please try using that one instead of Issue Updated.

Kind regards,
Bill

Brian Taylor November 29, 2023

Bill Sheboy - 

That worked using the Issue Assigned instead of Issue Updated.Screenshot 2023-11-29 at 7.58.25 AM.png 

Like Bill Sheboy likes this

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