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Trigger automation based of reporters domain


I am setting up a public widget for clients to contact us for support however we will require them to put in their email address in a field and we will use the domain of that email to trigger an alert in Slack and assign to an agent who specifically deals with this client.

I couldn't find a trigger that has something like:

User: Reporter

Check to perform: 'contains'

Value: ''

Anyone have an idea how to best set up an automation for this? 

Here is what I can currently see and it will only give me a list of users already in our contains.PNG

1 answer

1 accepted

6 votes
Answer accepted
Joy Chiu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 15, 2021

Hi @Patrick Halaseh ,

You can use this "advanced compare condition" to achieve it.

Screen Shot 2021-07-16 at 11.32.49 am.png

Amazing thank you so much!

Hi all,

In this case, can I put at the same automation many domains?
I have the same problem, but I need to configure this automation for 100 domains to edit a field value.

Can you help me in this case?


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