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To allow validator to show error only if field is not updated

kiran.gangadikar April 4, 2024

Hi Team,

I have created a validator to enforce "Time Spent" field. So validator gives a log work alert message when a member tries to move a ticket to "Done" status. Hence, team member will update the time spent, so it enables him to move the ticket. 

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Now the concern is, there are some instances where team member would have already updated "Time spent" field and if he or she tries to move, it would still give alert message as validator is in place for the transition.

How do we make this enforcement applies only when its not updated?

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