The issue created trigger does not work for issues created by Automation for Jira

Mykola December 15, 2021

When I manually create a new issue the automation runs and I can see it in the audit log. But when Automation for Jira creates a new issue, as a result of another automation rule, the automation does not run and I do not see anything in the audit log. What can be a problem here?

You can see my automation rule below.

automation.png

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Dirk Ronsmans
Community Leader
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December 15, 2021

Hey @Niko ,

On your rule details you should see a checkbox "allow this rule to be executed from another rule"

Can you verify that this is enabled?

Mykola December 15, 2021

Yes, it's there. I checked it and now everything works perfectly. Big thanks to you!

Parth Bindroo September 8, 2022

Thanks for this :D 

Rajesh_Kumar June 12, 2023

Thanks @Dirk Ronsmans , it helped me today.

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