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The issue created trigger does not work for issues created by Automation for Jira

When I manually create a new issue the automation runs and I can see it in the audit log. But when Automation for Jira creates a new issue, as a result of another automation rule, the automation does not run and I do not see anything in the audit log. What can be a problem here?

You can see my automation rule below.

automation.png

1 answer

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5 votes
Answer accepted
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 15, 2021

Hey @Niko ,

On your rule details you should see a checkbox "allow this rule to be executed from another rule"

Can you verify that this is enabled?

Yes, it's there. I checked it and now everything works perfectly. Big thanks to you!

Thanks for this :D 

Thanks @Dirk Ronsmans , it helped me today.

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