Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The Sprint Created Trigger is not working or running my subsequent issue creation actions.


I have created a very simple automation that does the below:


  1. When a sprint is created.
  2. Create a Story in the same project.
  3. Name the Story as "Retro Actions, {{}}".
  4. Specify the Epic link for this story.


I have saved and published this automation but when I create a sprint via the backlog "create sprint" button, nothing happens and I receive no error email. From what I can tell this automation is not being triggered at all.


Screen Shot 2021-11-18 at 14.00.27.pngScreen Shot 2021-11-18 at 13.58.48.pngScreen Shot 2021-11-18 at 13.58.44.pngScreen Shot 2021-11-18 at 13.58.35.png

3 answers

1 accepted

1 vote
Answer accepted
Curt Holley Community Leader Nov 18, 2021

Hi @Keenan Cassidy 

What is in the detail of the "Some errors" log entry just prior to your last changes?

Also, do you need this rule to respond to another? If not, untick "Allow rule trigger"

and about the only other thing I can think of that may improve this would be to actually specify the project (rather then leaving it as "Same project". I seem to recall that fixing a rule for me, but I can't recall the details, only that I was surprised that was what fixed it.

Amazing Curt! That did the trick! Do you happen to know how I can make sure that this newly created issue is added to this newly created sprint?

Curt Holley Community Leader Nov 18, 2021

Yes, put {{}} into the Sprint field of your rule, for each Story you are creating. As the rule is triggered by Sprint creation, that smart value picks up the ID of the sprint being created.


Amazing! You're the best! Thank you 🙃 ❤️ 

Screenshots added to original question.

Hi @Keenan Cassidy -- Welcome to the Atlassian Community!

Would you please post images of your rule, including the details section, and of the audit log showing any executions or errors?  That may provide some context for what is happening.  Thanks!

Kind regards,

Hi Bill, 


Thanks for your quick reply. I have added screenshots of my rule as you requested. Thanks for the help.

Like Bill Sheboy likes this

Thanks for that information.  Would you also please post an image of the audit log?  That will show if there were any errors when attempting the rule.

Look for the audit log at the top-left of the rule definition, and then expand the "show more" links for details.


I found it and added to the top of the original question.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

247 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you