Summing up the value of a custom field into the parent issue

[Charlie Naylor]

Hello,

I have been looking at various posts about using automation to sum up fields into a parent issue, and I just can't get it to work and I am not sure why. 

When the automation runs, it sums the parent to 0 regardless as to what I set the children to.

Is anyone able to advise as to what I am missing here? 

Thanks in advance 

My automation is as below:

[Callum Carlile _Automation Consultants_ · Accepted solution]

Hi @Charlie Naylor , welcome to the Atlassian Community!

Try setting this smart value to {{lookupIssues.customfield_11286.sum}} (I assume this is the custom field ID for your Annual Voice reduction custom field?)

[Charlie Naylor]

Hi Callum, 
Thanks very much - I tried that too, and it doesn't complete either unfortunately. Anything else I can try?

[Callum Carlile _Automation Consultants_]

I've just tried this out myself and have replicated what you are seeing with the parent values being set to zero. It seems as though using 'parent' in the lookup will only work when using the 'Parent' branch type, and similarly using "Epic Link" in the lookup will only work with the 'Epic (Parent)' branch type. So:

If you are setting these points on a subtask and want to sum them to the parent issue, you will need to change your branch to just use Parent rather than Epic (parent).

If you are setting these points on a regular issue and want to sum them to the parent Epic, you will need to change your lookup JQL to use "Epic Link" = {{issue.key}}

[Charlie Naylor]

Works! Thank you

[Rich]

@Charlie NaylorI had success using this approach.

[Charlie Naylor]

Thanks - I used a different approach that works but that's good to know