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Sprint field are auto populated to the recent one.

Nicolai Viținschii June 6, 2024

Hey everyone,

 

I'm using Great Gadget Add-on, and I noticed inconsistency when I create sprint burndown gadget compared to built-in functionality. Short investigation showed that the problem is with the tickets with the status [Discarded], for some reason the field [Sprint] is automatically updated (by the PO) and new sprint is added. I checked the Automation - and it is not the case. Anyone have any idea why it is happening? The issue is not in Great Gadget Add-on, since the auto-population started before we installed add-on.

Thanks in advance for your help

1 answer

0 votes
Bill Sheboy
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June 6, 2024

Hi @Nicolai Viținschii 

I recommend starting with an example issue and reviewing the history to learn when / how / who is adding the sprint.  That may clarify the cause, such as comparing that to any automation rules running at the same time.

Until that is checked, I wonder...

  • You describe a status "Discarded"
  • For Jira Scrum boards, issues are not consider complete until they reach the right-most column of the board
  • And so if the "Discarded" status is not mapped to the right-most column and someone completes the sprint, the issues will be added to the next sprint (or the backlog)

Do you think this may be the cause?

Kind regards,
Bill

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