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Slack notification - channel per-project?


When an urgent ticket is raised in any JIRA project, I want to send a Slack notification stating an urgent ticket was raised - no problem, done that already.

What I want though is to send that Slack notification to a channel specific to the JIRA project - for instance JIRA project "Client 22" got to channel "#my-client-22" and JIRA project "ABC Curtains" goes to channel "ABC Curtains"

Anyone got any idea how I can do this?  Can I pass parameters to the channel name in the Automation?  If so, how do I get it to be driven from the project?

At a huge push, I could do some big, if/then statement - but I don't even know how to do that.

Thank you!!


edit - sorry, forgot to say I’m using JIRA Server

2 answers

Hi @Mark Haller ,

you should install Jira Cloud app to your Slack.

After that you have to add it to exact channel, enter  "/jira manage" command and configure the needed events to be shown in this channel.

Sorry Artem - I’ve just edited the question to add that I’m using JIRA Server

Oh. Unfortunately I don't know how to configure it for the server version of JIRA, sorry.

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Soumyadeep Mandal
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Dec 20, 2020

Hey there

thanks for taking time to reply but I’m not seeing an answer to my question on that link?

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