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Hello, dear colleagues.
Is there any way to set up an alert when an item is stuck for more than 3 days on a Jira kanban board?
I´d like to send an alert to the devs team (through e-mail or Slack) every time this happens.
Thanks in advance!
Best Regards,
Ricardo Matos
Hi @Ricardo Augusto Pereira de Matos
Yes, you can do that. Some clarifying questions to help decide options are:
In general, you can do what you ask with a query:
project = myProject AND statusCategory = "In Progress" AND NOT status CHANGED AFTER -3d
Depending upon your Jira and project version, you can:
Best regards,
Bill
Hello, @Bill Sheboy
Thanks a lot! This query worked just fine with the second option of the action list you described.
Answering your questions, I believe the company is using Jira Cloud. And in this particular case it´s a Team-Managed project.
Best Regards,
Ricardo Matos
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