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Send web request fail with 403 error

while sending request to jenkins server getting below error. Can you pls help
Error publishing web request. Response HTTP status:
403

3 answers

2 votes
Bill Sheboy
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Mar 18, 2023

Hi @Naveen Vastare -- Welcome to the Atlassian Community!

For a question like this, please post images of your complete rule and the audit log details showing the rule execution.  Those may provide more context for the community to offer ideas.

That error seems to indicate the message was received and was not authorized for the method called.  Have you checked the parameters used to call the method for the correct access?

Kind regards,
Bill

0 votes
Oday Rafeh
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Mar 18, 2023

Welcome @Naveen Vastare 

To troubleshoot this issue, You can do :

Verify the Jenkins URL:

Make sure the URL you're using to access the Jenkins server is correct and properly formatted.

Squid Proxy Configuration:

If you are using a Squid proxy server, ensure that it's configured correctly. Check the Squid configuration file (usually /etc/squid/squid. conf) for any issues related to access control lists (ACLs), proxy authentication, or other settings that might be causing the error. You may also want to consult your Squid proxy server logs to get more information about the error.

Network Connectivity:

Check your network connection to ensure that it's working correctly and that you can access other websites. If you are experiencing connectivity issues, the problem might be with your network or internet service provider.

Firewall Settings:

Review your firewall settings to make sure that the request isn't being blocked. Some firewalls might block certain types of requests or access to specific URLs, resulting in this error.

Server-side issues:

If you have ruled out client-side issues, the problem could be with the server hosting the Jenkins instance. In this case, contact the server administrator for assistance.

 

If this didn't help in any way then please do what @Bill Sheboy mentioned about providing your complete rule and the audit log details showing the rule execution

Regards 

Oday

Error response HTTP body:
ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* * Copyright (C) 1996-2022 The Squid Software Foundation and contributors * * Squid software is distributed under GPLv2+ license and includes * contributions from numerous individuals and organizations. * Please see the COPYING and CONTRIBUTORS files for details. */ /* 

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