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Send web request fail to 403

Diego Cabulo
Diego Cabulo
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April 4, 2022

Im using a web hook to pass the issue data to my aws API, but get 403 i try it in postman and my service work fine. Can you please help me.

the service was workin fine but today is not workin.

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html><head> <meta type="copyright" content="Copyright (C) 1996-2017 The Squid Software Foundation and contributors"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* * Copyright (C) 1996-2017 The Squid Software Foundation and contributors * * Squid software is distributed under GPLv2+ license and includes * contributions from numerous individuals and organizations. * Please see the COPYING and CONTRIBUTORS files for details. */ /* Stylesheet for Squid Error pages Adapted from design by Free CSS Templates http://www.freecsstemplates.org Released for free under a Creative Commons Attribution 2.5 License */ /* Page basics */ * { font-family: verdana, sans-serif; } html body { margin: 0; padding: 0; background: #efefef; font-size: 12px; color: #1e1e1e; } /* Page di..

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 5, 2022

Hi Sorry to hear about this problem, there was an incident at this time and it seems you were affected.  We have a statuspage update about this specific 403 error over in https://jira-software.status.atlassian.com/incidents/h1jyhhcpm5nt

At this time though, the incident has been marked as resolved.

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pedro.prates
pedro.prates
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April 5, 2022

I'm also having the same problem, it started yesterday, all of the sudden my API calls is now returning status 403. 

 

When I test the same request on other resources, it works fine. 

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fkentaro
Fernando
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April 4, 2022

I'm facing the exactly same problem, starting today. Until last week, everything was working just fine. Making a request using postman/curl, the service works just fine.

The request seems to not reach my aws API, since the 4xx logs does not show up anything when I try to send web request via jira automation. 

Have you found a solution?

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