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Send web request fail to 403

Diego Cabulo
Diego Cabulo Apr 04, 2022

Im using a web hook to pass the issue data to my aws API, but get 403 i try it in postman and my service work fine. Can you please help me.

the service was workin fine but today is not workin.

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html><head> <meta type="copyright" content="Copyright (C) 1996-2017 The Squid Software Foundation and contributors"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* * Copyright (C) 1996-2017 The Squid Software Foundation and contributors * * Squid software is distributed under GPLv2+ license and includes * contributions from numerous individuals and organizations. * Please see the COPYING and CONTRIBUTORS files for details. */ /* Stylesheet for Squid Error pages Adapted from design by Free CSS Templates http://www.freecsstemplates.org Released for free under a Creative Commons Attribution 2.5 License */ /* Page basics */ * { font-family: verdana, sans-serif; } html body { margin: 0; padding: 0; background: #efefef; font-size: 12px; color: #1e1e1e; } /* Page di..

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Andy Heinzer
Andy Heinzer Atlassian Team Apr 05, 2022

Hi Sorry to hear about this problem, there was an incident at this time and it seems you were affected.  We have a statuspage update about this specific 403 error over in https://jira-software.status.atlassian.com/incidents/h1jyhhcpm5nt

At this time though, the incident has been marked as resolved.

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pedro_prates
pedro_prates Apr 05, 2022

I'm also having the same problem, it started yesterday, all of the sudden my API calls is now returning status 403. 

 

When I test the same request on other resources, it works fine. 

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fkentaro
Fernando Apr 04, 2022

I'm facing the exactly same problem, starting today. Until last week, everything was working just fine. Making a request using postman/curl, the service works just fine.

The request seems to not reach my aws API, since the 4xx logs does not show up anything when I try to send web request via jira automation. 

Have you found a solution?

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