Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

SEnding an attachment in email through project automation

Nita Brumbaugh
Contributor
November 12, 2020

I have a proforma form attached to the Jira issue and I'm trying to send it through project automation addon in an email.   You can manually export the PDF, but I can't seem to get it send in email action in project automation.

I've tried using smart values, etc.  Researched the community and doesn't look like anyone has found a solution.

Not sure why the Project Automation addon has "delete attachments" action, but not an add attachments action for Send email action.

Any suggestions?

 

2 answers

2 votes
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 12, 2020

Hi @Nita Brumbaugh 

You are correct: it is not yet possible to send a file attached to an issue or comment to an email recipient using automation rules.  You can only send a link to the Jira stored copy.

Here is the item to add the feature in the CodeBarrel (now part of Atlassian) backlog:

https://codebarrel.atlassian.net/browse/AUT-460

 

Best regards,

Bill

1 vote
Boris Berenberg - Atlas Authority
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 17, 2020

We support attachments in Notification Assistant for Jira

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events