Hi @Balaji Cherukuri , welcome to the Community!
I've split your question off from the original thread at this link . If I understand correctly, you'd like to send an email from Jira Automation, and the recipients should be the assignee and reporter of an issue.
The Send Email action should have both the reporter and assignee available as options in the To: dropdown, as shown in this example:
Do those values not appear?
The email may come from firstname.lastname@example.org - which might not be on your organization's approved recipients list. That's another thing to check for if it appears the rule is configured properly but the recipients aren't seeing the emails in their inboxes.
Daniel | Atlassian Support
Ah, I gotcha. You can use the lookup as a smart value in the To: field -
For example, to get all the assignees for the list of issues from my lookup, you can paste this value in as the smart value:
(note the comma after the email address portion - necessary to make it a valid list).
If you happened to log the output of this, you might note that you'll see some duplicate email addresses if the list has issues that are assigned to the same folks. The duplicates should be stripped out by the email system. In testing this, I used a lookup that had 13 issues assigned to 2 users. The emails were delivered only once to those two assignee users.
Hey Everyone! Simeon from the Automation team here. I'm delighted to share some new features and improvements that we are shipping to Jira automation (Cloud only). Firstly, @Sam Harding ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events