I could not find any information whether REST API is available for Insight cloud.
I need to add comments to Insight object from Automation for Jira. The reason for that is that I need to link Jira ticket and Insight object so that it will be possible to find out who created Insight object and why.
Hi @Sergei Gridnevskii - Here's the documentation for the Insight API
https://developer.atlassian.com/cloud/insight/rest/api-group-icon/#api-icon-id-get
Though I don't see anything related to comments which could mean that's not available through API.
Given your use case, an option could be that you have a specific project for Insight change management. When a new object is created, you could have an automation rule triggered off of the object create with some steps like this:
This would enable you to have a link on that object to a specific issue that retains all of the justification for creation of that object. Once the issue is resolved, you can have another rule update the object:
Hope this helps.
Thanks, Mark
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