Possibility to access remote issuelinks

Kai Becker
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 7, 2022

Hi there,

we have connected an onPrem Jira instance and a Jira cloud site. 
We are able to link issues, but they don't show up via {{issue.issuelinks}}

It is possible to access remotelinks via  <yoursite>.atlassian.net/rest/api/3/issue/XYZ-123/remotelink , but this requires extra authentication.

Any idea on how to access the information without this extra step?

1 answer

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Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 8, 2022

Hi @Kai Becker 

I assume you're using a Send web request to hook into the other site?

I'd envisage it needs authentication to allow for this to happen - is there a reason this isn't possible?

Ste

Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2022

Hi @Ste Wright ,

thanks for the feedback. That would be possible, yes.
I just thought there would be an easier way :)

Kai

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 11, 2022

Hi @Kai Becker 

Not that I know of - inter-site linking requires the authentication to ensure you have appropriate access to create the link.

It should be a one-off though.

Ste

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