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I am trying to use PR Created Trigger under Dev Ops Rule. But it's not getting triggered.
Though all gitHub data(commit , PR , branches ) is shown correctly in development section of the issue.
That‘s really weird. Can‘t reproduce this?
Did you try creating new branches and PRs for test?
Ome other thing (even if it sounds like common answer) would be to try to recreate the rule.
Otherwise I can‘t detect anything that would cause the problem. If it still ovcurs I would suggest to reach out to atlassian support. They are able too look deeper into the system and maybe detect any cause.
Hi @Kushagra Gupta and welcome to the community,
sad to hear that there are some problems. Keen to support you wherever I can.
Could you please add screenshots of your automation rule, an audit log and the issue where git-entities are connected and should trigger the rule?
Hello @Stefan Salzl , Thanks for welcoming me to the community.
Below is the screenshot of the rule.
Below is the screenshot that GitHub is connected to Jira and we can see development info.
Below is the screenshot of the audit log. This rule is not getting triggered.
Hope it helps.