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Notify when the due date field changes

Hello everyone.

I would like to know if it is possible to create the automation:

1. When the due date is changed (Due Date) to be notified by e-mail
2. Appear in the body of the e-mail the date that was before and the new date.

The PMO team wants to have control over the due dates and be notified when they change without alignment.

1 answer

1 accepted

2 votes
Answer accepted
Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 26, 2022

Hi @Karoline Rezende Ramos 

This is totally doable with smart values.  Here's a sample on how you would do this:


The key to this is using the changelog smart value:

Old Value:  {{changelog.duedate.fromstring}}

New Value:  {{changelog.duedate.tostring}}

Wow. Thank you so much!

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