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Notify when the due date field changes

Hello everyone.

I would like to know if it is possible to create the automation:

1. When the due date is changed (Due Date) to be notified by e-mail
2. Appear in the body of the e-mail the date that was before and the new date.

The PMO team wants to have control over the due dates and be notified when they change without alignment.

1 answer

1 accepted

2 votes
Answer accepted
Mark Segall Community Leader Jan 26, 2022

Hi @Karoline Rezende Ramos 

This is totally doable with smart values.  Here's a sample on how you would do this:

2022-01-26_06-54-36.png

The key to this is using the changelog smart value:

Old Value:  {{changelog.duedate.fromstring}}

New Value:  {{changelog.duedate.tostring}}

Wow. Thank you so much!

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