When the status of an issue is changed, that is the trigger to update the corresponding field on the parent issue. Ex. the child ticket is being transitioned to "Review" status, and the parent ticket "Assessment" field needs to be updated to "Review"... why isn't isn't working!! Help!!
I suppose, your branch condition is always returning false hence your rule exits before executing the action. You can check audit logs and verify this.
If you are working on issue types for which parent -> child relationship hold true, you can use "For parent" type directly, for example this.
Hope this helps!
Hey Everyone! Simeon from the Automation team here. I'm delighted to share some new features and improvements that we are shipping to Jira automation (Cloud only). Firstly, @Sam Harding ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events