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Move Issues after PR Merge using Jira Automation

Hi, im trying to set up an automation rule that transitions issues from In Progress to Done. I created a simple Automation:

Bildschirmfoto 2022-03-09 um 13.35.30.png

Sadly after PR merge my automation is not triggered. Furthermore i edited my automation so that the automation triggers after a commit, just to see if the rule works. Surprisingly When: Commit created works.

Im using Git Integration for Jira Cloud as App. I've connected my Github rep using the Git Option.

Bildschirmfoto 2022-03-09 um 13.28.22.png

Bildschirmfoto 2022-03-09 um 13.26.47.png

Now in the Git Commit section in my Jira Project im able to see all the commits, pull request and PR merges. Since i added the issue tag to every commit, every thing should be technically linked to the issue. Something i do notice, is that every commit is displayed in Atlassian/Jira Acc name, but the pull merges are displayed in Git Acc name. Why?

Bildschirmfoto 2022-03-09 um 13.31.16.png

1 answer

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Stefan Salzl Community Leader Mar 09, 2022

Hi @Jordi Zmiani and welcome to the community,

first of all tbh: I have no experience with the used app. I use Github for Jira from Marketplace. I tested with my integration and with Github for Jira the rule is triggered on mergePR.

Did you do a fast-forward merge? The ff doesn´t create a merge commit and I could imagen that this might be the event (technically) jira is listening.


I simply went ahead and tested Github for Jira, it worked like a charm. Thanks.

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Stefan Salzl Community Leader Mar 10, 2022

Awesome. Good to know it works now 🙌💪

@Stefan Salzl Are you saying it can't be a fast forward merge to work?

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