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Lookup issue actions working with custom fields

Dan Tombs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2021

Hi All,

I have had a look at https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Lookupissues which explains how we can do the bulk processing of jira tickets to send in emails etc. But this only states that we can use system data. When can we or can we expect at all that this lookup issue actions will work with custom field data.

 

The big use is being able to process data out for emails etc. System data is great but custom fields allows it to be so much richer.

 

Thanks

1 answer

1 vote
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2021

Hi @Dan Tombs 

You can follow the request for custom fields in both:

I would suggest voting for JRACLOUD-75018 to help Atlassian know you're a user who is looking for this functionality.

Ste

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