Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Link two issues when they are created with a workflow

Hi!, I'm trying to make a workflow that links two incidents that are from the same sender, they always fall by 2 and have similar summaries,

Any ideas? I can't get to link


2 answers

1 vote
Tony Langlet
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 24, 2023

Hello @Maia N_ 
You can use Jira Automations for this.

I'm not sure how your issues are being created, are they being created directly after each other or are they being created separately.

There are different approaches to your solution dependent on the background. 


Option 1: Find an issue with summary

You can use the field contains functionality, when an issue is being created, look for for other issues with similar summary. You can also add where the reporter are the same in the advanced compare condition, followed by a link issue task.

2023-04-24 09_58_43-Automation - Jira.png


Option 2: Link with most recently created issue

If there's an automation to create a ticket directly after another one is being created you could use the Link with most recently issue. 

2023-04-24 10_04_07-Automation - Jira.png


There are more options to add here and combining different parts of the Jira automations can achieve the same result. 

1 vote
Jeroen Poismans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 21, 2023

Hello and welcome to the Atlassian Community!

So, I don't think a workflow postfunction is going to be the place to do this, rather than an Automation. 

Do both issues belong to the same project? I assume they do since you mention "sender" I would think both issues get created in the same project?

If not, are the 2 projects fixed or can they vary?




Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events