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Jira automation "Create issue with "more options""

Hi everyones,

Is someone can tell me why this is not working?

I use jira automation to create task.

My problem is when I create more than one issuelinks. this solution works for components. so i know that my syntax is ok. please see the bold character for the part that is not working.

Please help

"fields": {
"Epic Link": "{{#createdIssues.get(4)}}{{key}}{{/}}"
"add": {
"type": {"name": "Blocks"},
"inwardIssue": {"key": "{{#createdIssues.get(8)}}{{key}}{{/}}"}
} },{
"add": {
"type": {"name": "Blocks"},
"inwardIssue": {"key": "{{#createdIssues.get(7)}}{{key}}{{/}}"}
} },{
"add": {
"type": {"name": "Blocks"},
"inwardIssue": {"key": "{{#createdIssues.get(6)}}{{key}}{{/}}"}
} },{
"add": {
"type": {"name": "Blocks"},
"inwardIssue": {"key": "{{#createdIssues.get(5)}}{{key}}{{/}}"}

1 answer

Hi @Benoit 

Would you please post an image of your rule and audit log for context?

What is happening when you say it is not working?  For example, does it show an error, not add the links, or do something unexpected?

Best regards,

no error, it keeps only one link.

I think the Automation is based on the rest API and the rest API does not support more than one link at a time...

Hmmm... Have you tried to add the links one at a time with separate actions?  It appears that you have a known number of issues to link.

Your proposed strategy is possible if I modifying the trigger issue, but the current situation is that I am creating a bunch of Epic and Issues. (kind of a template) So I have multiple dependency for all those different issues created.

Hi Benoit,

Thanks, and I understood that from your JSON snippet.  I noted your use of {{createdIssues}} with specific issues, such as get(8), and so I wondered if you could update the target issue with the links one at a time.  Apologies if I am misunderstanding your use case.



simple answer, it happened in some cases, that from one issue, 4 cannot be started before the first issue is done. Then those 4 issues need to be closed before the next one start.

I can do that manually, but with automation I can't figure it out.

Okay, there could be timing issues.  The pieces of an automation rule can execute asynchronously, which certainly causes some problems.

Would you please post an image if the full rule?  That will help the community see some context for the symptom you are seeing.  Thanks!

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