I am trying to have customers fill out a request in Jira Service Management and have those requests appear as issues in Jira Software (all on the cloud). The request is a basic one, where customers would only fill out the default summary field. I am using automation to do this starting with the most basic case (just create an issue, not even populating custom fields):
However, with this, I get an error:
Looking around, I only see related issues in the context of modifying custom fields (which is something I will look into later). However, I thought this would be more straightforward and should result in no errors. Is there any advice on how to solve this problem?
Hi @Dat Mai
Hi Everyone, In this roundup we combine all the jira automation rules to sum up story points across different issue types. We start from the lowest level, summing up story points from sub-tasks t...
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