Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Jira Automation web request throws 403

Jamshaid
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 28, 2024

I am sending a web request using Jira Automation and it ends up with the following error message

 

123.png

When I send the same request using POSTMAN, it works fine but on Jira, it throws the above error. Here is my rule:

1234.png

Here is my web request

12345.png

what is wrong with this. i am unable to understand the logic behind error.

2 answers

3 votes
Julian Governale
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 28, 2024

This may be related to this comment: https://community.atlassian.com/t5/Jira-Software-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/bc-p/1595132#M3843

 It looks like your application is running on port 7000 which according to that comment, is not a part of the allowed ports from the Send Web request action.

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2024

Hi @Jamshaid 

 

403 means that user that you used is not allowed to do that.

Can you re-check user credentials?

URL don't look like a standard jira API. Is ti something provided by add-on?

 

Regards,

Seba

Jamshaid
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 28, 2024

Hi @Sebastian Krzewiński 

Thanks for responding. This is an API to my application. The user credentials are correct. As I have copied them from Postman. 

 

Jamshaid
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 28, 2024

this is my postman request

123.png

1234.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events