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Jira Automation web request throws 403

Jamshaid
Jamshaid
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March 28, 2024

I am sending a web request using Jira Automation and it ends up with the following error message

 

123.png

When I send the same request using POSTMAN, it works fine but on Jira, it throws the above error. Here is my rule:

1234.png

Here is my web request

12345.png

what is wrong with this. i am unable to understand the logic behind error.

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Julian Governale
Julian Governale
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March 28, 2024

This may be related to this comment: https://community.atlassian.com/t5/Jira-Software-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/bc-p/1595132#M3843

 It looks like your application is running on port 7000 which according to that comment, is not a part of the allowed ports from the Send Web request action.

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Sebastian Krzewiński
Sebastian Krzewiński
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March 28, 2024

Hi @Jamshaid 

 

403 means that user that you used is not allowed to do that.

Can you re-check user credentials?

URL don't look like a standard jira API. Is ti something provided by add-on?

 

Regards,

Seba

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Jamshaid
Jamshaid
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March 28, 2024

Hi @Sebastian Krzewiński 

Thanks for responding. This is an API to my application. The user credentials are correct. As I have copied them from Postman. 

 

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Jamshaid
Jamshaid
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March 28, 2024

this is my postman request

123.png

1234.png

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