I am using a simple JQL Branch after manual trigger that is 'validated' using the inbuilt tool (lower right of input box) and finding one issue but when the rule actually runs it throws an error claiming it cant find any issues. What could be the difference between the validation and the actual execution?
Hi @steve.humpston
Which project is calling this rule? If you are branching to a different project, you need to ensure that you set this rule as a global rule and set the multiple projects that the rules applies to.
Link: https://blog.codebarrel.io/automation-rules-can-now-be-restricted-to-run-in-multiple-projects-910594bee2f0
Have you tried to uncheck this box below your JQL query?
"Only include reports that have changed since the last time this rule was executed"
Thanks for the help Fabian, I did have the rule scope setting set to single project and was calling the rule from that project. However on your prompting I changed the rule scope to global and it now works. There were obviously issues with my Multiple Project and Single Project rule scope
I am glad to learn you got the rule to work.
Just a heads up: Please note the license level and execution limits for global/multi-project rules if you are using cloud version, so check with your site admin to confirm how many executions you get per month.
Kind regards,Bill
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