JIRA automation Question

[tkavSQSP]

Hey all!

Forgive the probably basic question!

I'd like to set up an automation that emails me every Monday with any tickets (Ideally 'Task' 'Epic' 'Sub-task') reported by me that are set to 'Open' or 'In Progress'.

I thought I was on the right track but keep seeing errors about producing earlier in the rule.

Whats the best way to create this rule? 

Any help would be greatly appreciated!

[Trudy Claspill · Accepted solution]

Hello @tkavSQSP 

I recommend that you use a Saved Filter and a Subscription to accomplish this rather than an Automation Rule.

You can find more information about searching for issues and saving filters here:

https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

You can find out about subscribing to saved filters here:

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

I recommend this rather than Automation Rules because there is a limit to how many automation rule executions you can have per month, depending on your Jira subscription. If there is any concern about your total rule executions per month, using a filter subscription is a comparable alternative. For more information on the rule execution limits and how usage is calculated refer to:

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/

[Bill Sheboy]

Hi @tkavSQSP -- Welcome to the Atlassian Community!

Agreeing with Trudy's suggestion, and...

The error you see in the rule editor means the condition / action does not have any issue data to act upon.  This is caused when the Scheduled Trigger does not have any JQL to supply issues to the rule.

Using that JQL to find the issues, you could save the filter and subscribe to it, as Trudy suggests, with the need for an automation rule.

Kind regards,
Bill

[Alexis Robert · Accepted solution]

Hi @tkavSQSP , 

I think this should be done with a pretty basic rule : first lookup the issues (that's where you have your JQL to search for the issues with your conditions) and then send  an email.

I think you made it very complex here where it's actually only 2 actions. Please see below and let me know if this helps.

--Alexis

[tkavSQSP]

Oh wow thank you all so much!

I do have allowance for an automation so will definitely give your suggestion a try @Alexis Robert !!

@Trudy Claspill @Bill Sheboy I didn't know this was a thing but this also solves some other things I wanted to do!

Ya'll are rockstars!