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I want to apply a rule based in a new comment in Jira Services Desk that will be copied to related issue in a Kanban at Jira Software. However, the rule is including also new comments between Jira Software/Jira Software.
We have a limitation of 1000 action automation per month due to our plan. So, I would like to reduce the interaction for this rule but there is no way to configure the tigger.
Hi @Jose Avalos ,
On the "rule details" inside your rule - you can select if the rule is "global" for all projects or only for a specific project.
Change the rule to run only on your Service Desk project and you're done :)
I hope it helps. :)
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