Can't find a method for achieving this.
Maybe there are alternatives for an automated bulk change of the domain part of the email addresses? The instance is on-premise, version is v8.13.4
Hi Bernd,
Thanks for clarifying that they're all internal users. As such, if you have access to the database, you can follow this helpful KB article:
As always, test in a non-production environment, and take a database backup.
Cheers, Jimmy
Are the accounts all internal accounts? Or are they external, from LDAP or some other directory?
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Ok, I ask because SIL can only act on stuff that's editable inside Jira.
However, I don't think SIL can do it, as it's only really got issue handling functions. I've not seen it used outside working with issues.
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Hi Nic. Could SIL be used to edit the email address of an inactive LDAP user account?
Our on-prem data center uses an SSO add-on and users login to SSO with their email address. I have a user who left our company, returned and has been assigned a different user ID but the same email address. When this person tries to login to Jira, it wants to use his old inactive account.
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Hi Jimmy, hi Nic
Thank you for your answers! This will cut my search short.
If this is the most reasonable way to go then so it is.
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