Is there a way to get an email alert when a user reaches a total number of logged hours?

[stuart lenox]

In a project a dev has x amount of hours they are allowed to work, so lets say 400hrs. I would like an alert that when the dev reaches 320hrs an email is sent to my email telling me the hours reached.

[Bill Sheboy]

Hi @stuart lenox -- Welcome to the Atlassian Community!

Short answer: One may write a rule to do this going forward, but not looking at prior time tracking.  If this type of reporting is needed frequently, consider using a marketplace app for time tracking reporting.

More information...

The built-in reporting for time tracking will not help with what you ask, as it does not include information about the specific users who logged time.

To find work logs for a range of time, the specific Jira issue keys must be known to call the REST API functions.  JQL can find those issue keys for a user, but a rule cannot iterate over the issues to sum up the time across the logs (due to parallel processing of branches).

A workaround would be to add an entity property to users for the total time logged during your timeframe, and increment / decrement that whenever work was logged using one automation rule.  Then a second, scheduled trigger rule could run to check for exceeding the threshold value of 400h.

That workaround is a bit complicated and brittle, and so using a marketplace app which can specifically report time tracking may help more.

Kind regards,
Bill

[stuart lenox]

Appreciate the reply. 

Thanks for taking the time for such a response.