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Is it safe to assume that all external customer accountIDs start with 'qm:' ?

Jamie Eliya
Jamie Eliya September 28, 2021

For example:

accountId: "qm:6026b5f9-bcd7-4e24-8bb3-374f9d029638:a249256c-8846-4d87-9081-453998ef8530"

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Prince Nyeche
Prince Nyeche
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September 28, 2021

qm:602xxx accountId is referring to customer-only users from Jira Service Management. It doesn't refer to any other account type apart from JSM customer-only account.

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Jamie Eliya
Jamie Eliya September 30, 2021

so the naming convention for customer-only users will always begin with "qm:602xxx" ? 

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Prince Nyeche
Prince Nyeche
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September 30, 2021

Yes

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