Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is it possible to show a popup window with a custom message?

I'm creating an automation and when a ticket is moved to In Progress with 0 Points I would like to warn the user of this, so they take action to estimate the ticket. 

It would be helpful to have a popup window as an action so we include a message in the window indicating the fact and user just dismiss the message.

Thank you,


1 answer

1 accepted

1 vote
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 26, 2020

Hi Jorge,

Automation doesn't currently let you pop up a modal window for the user to work with on certain actions.

However, this sounds like a case for a workflow validator. Validators check that any input made to the transition is valid before the transition is performed. Input can include that gathered from the user on the transition's screen. You could add a validator that checks your story points field to make sure it has a non-0 value. When the user tries to transition the issue, they will be prompted to set the points, or else they won't be able to transition the issue. More reading about workflows and validators is available here if you need it.


Hi Daniel,

I applied the validator and is working great!

Thank you!


Like Daniel Eads likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events