Is it possible to show a name of a parent via smart value in automation email

[Alex Shirokov]

Hi, 

I have a custom issue type "Risk". All my risks are children of Epics (parent). I have created an automation rule that notifies management of the risk with a high rating via email.

I cannot figure out how to include an Epic name or summary in an email via smart value. 

I figured out how to do subtasks BUT not the tasks. 

Thank you in advance, 

[Curt Holley]

So if you are triggering off the Risk being created, then the epic will need to be associated during creation for any such epic detail to exist for use in a "issue created" automation rule.

But if that is the case then {{issue.epic.Summary)) maybe {{issue.epic.epicName}} (not sure, I haven't try that). Plus with Epic name being faded out and the use of Summary increased on cloud, I'd go with the Summary field if I were you.

[Mark Chaimungkalanont]

Alex, did you try: 

{{issue.epic.summary}}

That should be the correct smart value to use

[Fabian Lim]

Hi @Alex Shirokov

You can branch out to the epic and then use the create variable action to capture the epic info.

Link: https://support.atlassian.com/cloud-automation/docs/jira-automation-branches/

On your email you will have to use a combination of your triggerIssue smart value and the epic issue attributes or created variables.

I hope this helps

Regards

[Alex Shirokov]

Thank you very much for your answer. 

Is it possible to provide some examples? I tried what you suggested but failed to get an Epic info. 

Thank you!