I know that it is possible to copy or import rules as a global admin.
I am just a project admin but on multiple projects. As a result I have the ability to copy rules within each of those projects but I need to get a global admin to copy between projects.
I can export a rule but there seems to be no way to import it unless I am a global admin.
Am I just missing something here?
@Rob Wolfe Unfortunately it isn't possible to import rules on a project-level, like you say the only thing similar you can do is to copy rules from one project to another.
I guess this restriction is in place just in case a project admin doesn't know what they're doing and accidentally floods their project with many automation rules in a single import, which can have an impact on the overall instance of Jira if there are too many.
Hi @Rob Wolfe
Here is the suggestion to add that feature, and one other to improve rule import:
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
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