I need an automation to manually trigger oncall from an alert in jira teams

ANAND VARMA February 11, 2025

I need an automation where a user reviews an alert received in Jira>teams. The user should be able to trigger a custom action that initiates an on-call for the specific team based on the defined schedule.

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Jack Brickey
Community Leader
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February 11, 2025

Hi @ANAND VARMA , what do you mean by trigger an "on call"? 

ANAND VARMA February 11, 2025

There is an on-call option in teams for jira as shown below, i want to trigger it manually 

2025-02-12_10-02.png


Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2025

Gotcha! Unfortunately I am unaware of any such option that would meet your requirements.

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ANAND VARMA February 12, 2025

Thanks for the response @Jack Brickey 

Rick Westbrock
Contributor
February 17, 2025

Wow that's a shame, we used xMatters several years ago and it had the ability to notify the current on-call person in a schedule manually. In fact it could notify the on-call for multiple schedules in one operation.

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