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How to write an automation rule that notifies someone if a priority is downgraded?

gail_kay
gail_kay
Contributor
April 28, 2024

If a user downgrades an issue from either a P1 or P2 to another Priority, notify someone that this has been done.

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YY Brother
YY Brother
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April 28, 2024

Hi  @gail_kay 

Welcome to our Community.

I think you could try this:

image.png

Thanks,

YY哥

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