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How to utilize OR condition within multiple components

Kunal Kumar March 30, 2023

I have a reqmt wherein I need to check multiple fields if they are EMPTY upon new issue creation and if yes,  then send an email to the reporter. How do I add multiple conditions in the same rule such that they use the OR condition for checking the fields ( email should be sent even if any one of the field amongst the multiple fields is EMPTY) . Currently the rule only seems to take AND conditions and only If all the specified fields are EMPTY , sends and email.

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Bill Sheboy
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March 30, 2023

Hi @Kunal Kumar -- Welcome to the Atlassian Community!

First thing, using automation rules requires both learning and experimentation.  I encourage doing both to see what can help to solve your needs, and when you get stuck to then post a question to the community.

To get you started on creating your rule, please review this documentation and examples:


For your specific question, you may try an advanced compare condition, and use the conditional logic to build an expression for this test, using the or() function:

Please note: The or() function only takes two parameters.  If you need to test more things you need to chain them together, such as with:

{{#if(or(A,or(B,C)))}} At least one thing was true {{/}}


Kind regards,

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