How to update child ticket fields once Parent updated

Amit Fainer February 12, 2023

Hello,

I am trying to create an Automation that will trigger sub-tasks specific filed change once the Parent same field was change. Example.
Once A User story as an assignee I would like that all the sub-tasks will get the same assignee.
Thanks

1 answer

1 accepted

5 votes
Answer accepted
Darryl Lee
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2023

Hi, the answer below from @Ste Wright describes how to do this in good detail:

You would simply need to use a Branch rule For sub-tasks instead of For stories and select the field you would want to update.

Amit Fainer February 12, 2023

Thanks. It's totally make sense but not working for me. I would like to share my example.
I have a custom filed (called FO) set on Stories, Task and SubTask. 
When create a User Story, I assign an FO (user in Jira) for it.
The FO then create the Subtasks.
What usually happen is that subtasks are missing the FO name, so I wanted an Automation that every new SubTask of a story or Task will get the FO name. 
Hope it is clear.
What I was doing :
- Condition: Set FO is not equal the FO from the Parent issue
- Action: Edit issue Field FO (click on set) then choose "copy from parent"

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 28, 2023

Hi @Amit Fainer 

Is this still not working for you?

Ste

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events