How to transition parent back to QA if a subtask moves from done back to QA.

[Heather M]

Sometimes we re-open done issues and move back to status QA or In Progress, so we're needing the parent issue to also move back to QA or In Progress.

I've successfully automated moving parent issue to done when subtasks are done but not the other way around. 

Please help. 

[Tharaka_Hettiarachchi · Accepted solution]

Hi @Heather M ,

Please Check Following attachment

1. Trigger the issue when transition from status 'DONE' to 'QA TODO' (or inProgress)

2. Check that the triggered issue is a sub task

3. Create branch for parent

4. Create new action to transit parent issue to triggered task's status

[Heather M]

Thank you, Tharaka! I changed condition type "is one of" and now all works perfectly. IE) if I have three subtasks and one moves from Done to In Progress, then Parent Issue moves from Done to In Progress too.

[Mark Segall]

Hi @Heather M and welcome to the community!

It would work similar to your existing rule:

• TRIGGER: Issue transitioned From Done
• CONDITION: Issue Type = Sub-Task
  Note - This condition is not required if you're on a Company-Managed project
• BRANCH (Parent)
  • CONDITION: Status = Closed
  • ACTION: Transition issue to your desired status
    Note - You can set the issue to transition to the same status as the sub-task if desired