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How to set assignee based on a specific group

serge calderara
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January 17, 2023

Dear all,

I have a group field which is name AssigneGroup.
What I am looking for is that based on the selection of the group in that field I need to set a particular assignee automatically

Ex :

If AssigneGroup="Group1" then set Assignee to "UserGp1"

If AssigneGroup="Group2" then set Assignee to "UserGp2"

If AssigneGroup="Group3" then set Assignee to "UserGp3"

 

is there a way to do that from automation or directly from WF post function ?

regards

1 answer

1 vote
Nic Brough -Adaptavist-
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January 17, 2023

Automation can set a user as the assignee depending on selections in other fields, yes.  Trigger it on change, use set field (assignee) as the action, and get the user to assign with a simple "if" on the smart value.

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