Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to migrate a free Cloud Jira to a Cloud Enterprise jira

Hello Team, 


We are currently using a free 10users Cloud Jira but we need to move to Enterprise cloud Jira. 

  • Having a free edition cloud Jira
  • Bought a licensed cloud Jira
  • Now, we need to migrate from free to Paid cloud Jira account.

Please help me guiding the same,  

2 answers

0 votes
Daniel Ebers Community Leader Feb 28, 2021

Hi @Sharath

while there is documentation on exporting one Cloud site and importing to a new Cloud site I am wondering if this is really what the intention is.

Given the assumption your company upgraded from a free to a paid plan - would it not be like just changing the "tariff" in order to get all the features?
Unless you are intentionally giving up the old site name (assuming you had something like test in the URL you want to get rid of) it might be better to talk to Atlassian support first - if upgrading the "existing" site and changing the name would not be the better option.

If you really want to do it, here is some documentation on migrating projects from one Cloud site to another:


0 votes

Hi @Sharath , 


if you have bought Jira Cloud for a new site, you can do a backup of your existing Free site and import it in your new paid site :


If you've just converted your current Free site, there's nothing to do : the plan will change and you'll have access to all the paid features. Here's how to manage your plan :


Let me know if this helps,




Thanks you for your response, I am looking for a steps to migrate Jira.. 

Please provide the confluence link to migrate Jira from a free site to Bought site

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Automation

New to Jira Automation - goodbye Cron (sort of), hello new project created trigger, new additions to

Hey Everyone! Simeon from the Automation team here. I'm delighted to share some new features and improvements that we are shipping to Jira automation (Cloud only). Firstly, @Sam Harding&nbsp...

2,842 views 10 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you