Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How to include initiative link in Schedule Automation email

Aaron Rose July 24, 2023

Hi Atlassian fam.

I have this rule setup to notify Product Managers when an initiative goes past due. But the notification email I send does not include a link to the initiative. I'm assuming I need to include some smart values in the email template but I cant quite find the solution. Has anyone solved this yet?

Thank you! 

Screenshot 2023-07-24 at 10.23.35 AM.png

1 answer

1 accepted

0 votes
Answer accepted
Darryl Lee
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

Hi @Aaron Rose --

You'll need to use a tiny bit of HTML with smart values, so like:

The Target End Date has passed for the following issue:

<a href="{{issue.url}}">{{issue.key}}</a>
Aaron Rose July 24, 2023

I'm excited to try this. I'll report back. Thank you Darryl!

-Aaron

Aaron Rose July 24, 2023

@Darryl Lee Worked perfectly! Thank you.

I added a comma and the issue summary using this:

<a href="{{issue.url}}">{{issue.key}}, {{issue.summary}}</a>

I'm so pleased. Thank you.

Aaron

Like Darryl Lee likes this
Darryl Lee
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2023

So glad it worked for you! For future reference, here's the documentation on Smart values in Jira automation.

BTW, I'd appreciate if you could hit that "Accept answer" button up top. Thanks!

Like Aaron Rose likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events