Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,560,577
Community Members
 
Community Events
185
Community Groups

How to automatically create ticket from slack message (alerts received from monitoring tools)

Requirement is JIRA to create a ticket automatically and assign it when a *high priority* alert is received in slack message.  

1 answer

1 accepted

0 votes
Answer accepted
Yvan Martin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 15, 2022

Hi there,

Developer from Automation here.

At this time Automation provided by Atlassian for Jira does not currently support triggering events from slack, currently it's only limited to messaging slack based on an issue event. This is something we are hoping to implement in the future: https://codebarrel.atlassian.net/browse/AUT-1336

Depending on the slack APIs you may be able to have slack trigger a custom webhook configured within Automation, but that's only if they provide that ability on their side otherwise you'll have to wait until we get to that further slack integration feature.

Cheers.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events