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How to automate closing the sub-tasks when a parent task is complete.

Hi All,

I appreciate the wider issue about why someone would not complete sub-tasks before completing the parent task. But I was wondering if automation could sort this. Have tried a few different automations below but when testing it does not seem to work. 

Any help would be appreciated.

Automation example .jpg

1 answer

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Answer accepted
Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 09, 2022

Hi @Dan Billingham 

Try with the condition "Issue fields condition" intead of subtask present

2022-03-09 16_09_40-Automation - The Jira of Champions.png

Thank you Mohamed,

This works now, much appreciated!

Hi Mohamed


I've used the exact same automation suggested but I get this error. What am I missing?

Screenshot 2023-02-07 140644.png

Hi,  Thembisa,
Maybe have a look at your workflow.
Can you transition to close/done from any status?

Hi Natasja

Only 3 statuses transition to done, will this work only if all statuses can transition to done?

Hi Tembisa,.

Yes, it would be best, then the sub-task can be closed/done from any status.

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