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How to automate closing the sub-tasks when a parent task is complete.

Dan Billingham March 9, 2022

Hi All,

I appreciate the wider issue about why someone would not complete sub-tasks before completing the parent task. But I was wondering if automation could sort this. Have tried a few different automations below but when testing it does not seem to work. 

Any help would be appreciated.

Automation example .jpg

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Mohamed Benziane
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March 9, 2022

Hi @Dan Billingham 

Try with the condition "Issue fields condition" intead of subtask present

2022-03-09 16_09_40-Automation - The Jira of Champions.png

Dan Billingham March 9, 2022

Thank you Mohamed,

This works now, much appreciated!

Thembisa Ndlamlenze February 7, 2023

Hi Mohamed


I've used the exact same automation suggested but I get this error. What am I missing?

Screenshot 2023-02-07 140644.png

Natasja Eloff February 7, 2023

Hi,  Thembisa,
Maybe have a look at your workflow.
Can you transition to close/done from any status?

Thembisa Ndlamlenze February 7, 2023

Hi Natasja

Only 3 statuses transition to done, will this work only if all statuses can transition to done?

Natasja Eloff February 12, 2023

Hi Tembisa,.

Yes, it would be best, then the sub-task can be closed/done from any status.

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