How to automate closing the sub-tasks when a parent task is complete.

[Dan Billingham]

Hi All,

I appreciate the wider issue about why someone would not complete sub-tasks before completing the parent task. But I was wondering if automation could sort this. Have tried a few different automations below but when testing it does not seem to work. 

Any help would be appreciated.

[Mohamed Benziane · Accepted solution]

Hi @Dan Billingham 

Try with the condition "Issue fields condition" intead of subtask present

[Dan Billingham]

Thank you Mohamed,

This works now, much appreciated!

[Thembisa Ndlamlenze]

Hi Mohamed

I've used the exact same automation suggested but I get this error. What am I missing?

[Natasja Eloff]

Hi,  Thembisa,
Maybe have a look at your workflow.
Can you transition to close/done from any status?

[Thembisa Ndlamlenze]

Hi Natasja

Only 3 statuses transition to done, will this work only if all statuses can transition to done?

[Natasja Eloff]

Hi Tembisa,.

Yes, it would be best, then the sub-task can be closed/done from any status.