Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to Kill/Interrupt/Abort/Cancel an "In Progress" Jira Automation job

I have a Jira (server) automation rule running -- it shows "In Progress". It has been this way for over 24 hours.

I think this is because I inadvertently created a branch action that applied to ALL issues, instead of a more limited JQL list. 

How do I cancel this job before it finishes?   (And, this might not be a big deal for this one, but the answer to this question will help me now AND in the future.)



1 answer

0 votes

Hi @Mark Wager 

Are you asking about an Automation for Jira (A4J) rule, with a branch?  If so, branches can only process up to 100 issues (with or without JQL).

And, at a project level I haven't seen anything for halting a rule in progress.  If you disable the rule does it have any impact?  (I would suspect not because the engine queues and runs these asynchronously.)

Best regards,


Hi @Bill Sheboy 

Yes. Just a typical branch rule. It does seem odd that it isn't finished running. (I had forgotten that it only processess 100 issues.) 

I did disable the rule, but as you suspected it doesn't affect the past instances of the rule. I can run the rule again (with my components changed to avoid the same issue) and they run fine. But, the original rule is still "In Progress".

This is a "Global" rule. I'm not sure how global are different from project level except for scope, but I thought I should mention it.

2021-02-19 13_59_12-Project automation - Brotherhood Mutual JIRA.png



Hmm... I recommend talking to your site admin about submitting a ticket to support for help if it stays stuck in progress.

Best regards,


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events