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How do I create an automation that will apply a label to cloned tickets?

Rhea Gupta
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May 21, 2024

Hello, 

I've created an automation that clones specific issues from Project A to Project B. However, I require that all my issues in Project B (including the ones cloned from Project A) be assigned a specific label so that they can be displayed in a dashboard (i.e. label = DE, and there's a dashboard that only displays DE tickets). I've tried to create an automation so that I don't have to manually update the label of each cloned ticket in Project B, but it doesn't seem to work. Does anyone have any ideas how to accomplish this? 

 

 

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Bill Sheboy
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May 21, 2024

Hi @Rhea Gupta -- Welcome to the Atlassian Community!

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Kind regards,
Bill

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