I am trying access control chart information for a particular project using smart values, so that I can have automatically updated lead/cycle times for our work sent out to clients in an automated email.
The red box below shows the value that I am interested in pulling (the average), but really any of the values would be helpful to some degree:
I cannot find anything related to the control chart on the smart values help sections for Automation for Jira
I don't think you can find these control chart specific numbers using smart values. You will have to recalculate them either outside Jira (may be in Excel), use an app like ScriptRunner or eazyBI to do that.
Agreeing with what @Ravi Sagar _Adaptavist_ noted that you cannot get these values directly from out-of-the-box Jira... (and, I am uncertain that one should as the measurement practices seem unclear, at best.)
There are several alternatives to try:
Thanks @Bill Sheboy I appreciate the options you posted. I think the custom field option sounds like it might be promising as an alternative.
Question on your post though: you mention " (and, I am uncertain that one should as the measurement practices seem unclear, at best.)" What do you mean by this?
Hi! The "control chart" in Jira has often puzzled me how it works...
As a result, I usually build my own reporting or investigate vendor tools before we try them out so we understand what they are displaying.
Hi all, After many months of work, I am delighted to announce the launch of the Jira Automation Template Library! The Template Library is a new website dedicated to all things Jira au...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events