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Disable desktop app notifications for issue update



I'm using Jira automation for auto update some fields, I disable the email notifications but the users still get the notifications in the Mac desktop app for every change (and there are a lot of changes). Anyone know how to disable this? They don't get emails since the checkbox isn't marked but do get notifications in the desktop app.


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Bill Sheboy
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Feb 22, 2021

Hi @Nofar Ben Kereth 

Please take a look at this post describing updating the Notification Policy to address this:

There is also a suggestion to add this feature, rather than change the Notification Policy.  You may watch/vote for that one here:


Best regards,



If you want to enable browser notification for Jira, our add-on might be the best solution for you, it works with several browsers, portal customers can receive notifications, and has a simple configuration.

for more details, you can view the article.

Also, if you have some questions regarding the application, please get in touch with us using our service desk.



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