Disable desktop app notifications for issue update

[Nofar Ben Kereth]

Hey,

I'm using Jira automation for auto update some fields, I disable the email notifications but the users still get the notifications in the Mac desktop app for every change (and there are a lot of changes). Anyone know how to disable this? They don't get emails since the checkbox isn't marked but do get notifications in the desktop app.

[Bill Sheboy · Accepted solution]

Hi @Nofar Ben Kereth 

Please take a look at this post describing updating the Notification Policy to address this:

https://community.atlassian.com/t5/Automation-questions/Re-How-to-disable-Jira-update-notifications-when-Automat/qaq-p/1483291/comment-id/377#M377

There is also a suggestion to add this feature, rather than change the Notification Policy.  You may watch/vote for that one here:

https://jira.atlassian.com/browse/JRACLOUD-74321

Best regards,

Bill