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I'm using Jira automation for auto update some fields, I disable the email notifications but the users still get the notifications in the Mac desktop app for every change (and there are a lot of changes). Anyone know how to disable this? They don't get emails since the checkbox isn't marked but do get notifications in the desktop app.
Please take a look at this post describing updating the Notification Policy to address this:
There is also a suggestion to add this feature, rather than change the Notification Policy. You may watch/vote for that one here:
If you want to enable browser notification for Jira, our add-on might be the best solution for you, it works with several browsers, portal customers can receive notifications, and has a simple configuration.
for more details, you can view the article.
Also, if you have some questions regarding the application, please get in touch with us using our service desk.